Index:
Article 1 – Definitions
Article 2 – Identity of the entrepreneur
Article 3 – Applicability
Article 4 – The offer
Article 5 – The agreement
Article 6 – Right of withdrawal
Article 7 – Costs just in case of withdrawal
Article 8 – Exclusion of right of withdrawal
Article 9 – the worth
Article 10 – Conformity and warranty
Article 11 – Delivery and execution
Article 12 – Duration transactions: duration, termination and extension
Article 13 – Payment
Article 14 – Chargebacks
Article 15 – Complaints
Article 16 – Disputes
Article 17 – Additional or derogatory provisions

Article 1 – Definitions

In this conditions is known to mean:

1. Time for consideration: the term within which the buyer can use his right of withdrawal;
   Consumer: the natural one that doesn’t act within the exercise of occupation or business and concerns a distance contract with the entrepreneur;
2. Day: calender day;
3. Long-term transaction: a distance agreement with reference to a variety of products and / or services, whose delivery and / or purchase obligation has been cover time;
4. Sustainable data carrier: any means allows the buyer or entrepreneur to store information directed to him personally during a way that permits future consultation and unchanged reproduction of the stored information;
5. Right of withdrawal: the likelihood for the buyer to refrain from the space agreement within the conceivable period;
6. Model form: the model form for revocation that’s provided by the entrepreneur who can complete a consumer when he wishes to use his right of withdrawal;
7. Entrepreneur: the natural or legal one that offers products and / or services to consumers at a distance;
8. Agreement at distance: an agreement whereby just one or more remote communication techniques are spent to and including the conclusion of the agreement within the framework of a system for distance selling products and / or services;
9. Remote communication technology: technology which will be used for the conclusion of an agreement without the buyer and therefore the entrepreneur coming together within the same space;
10. Terms and conditions: this Terms and Conditions of the Entrepreneur.

Article 2 – Identity of the entrepreneur

Ecu Adaptions, registered office in Krimpen aan Den Ijssel, Netherlands , with the office address at Van Utrechtweg 40, 2921 LN Krimpen Aan Den Ijssel, Netherlands .

Phone number: + 31 (0) 180 39 63 41, available by phone on.

Email address: info@24-7chiptuningtools.com

Chamber of Commerce registration number: 63148528

VAT-identification number: NL001628383B65

Article 3 – Applicability

1. These terms and conditions apply to each offer of the entrepreneur and to any established agreement on distance and orders between entrepreneur and consumer.
2. Before the remote agreement is concluded, the text of those terms and conditions are going to be made available to the buyer . If this is often not reasonably possible, before the agreement is concluded on a foreign basis, it’s indicated that the terms and conditions of the entrepreneur are going to be shown and sent freed from charge at the request of the buyer as soon as possible.
3. If the remote agreement is concluded electronically, by way of derogation from the preceding paragraph and before the space contract is concluded, the text of those terms and conditions could also be made available electronically to the buyer in such how that the Consumers can easily be stored on a durable data carrier. If this is often not reasonably possible, before the space contract is concluded, the terms of the overall terms and conditions are going to be notified electronically which they’re going to be sent freed from charge electronically or otherwise by the buyer .
4. In the event that, additionally to those general terms and conditions, specific product or service terms apply, the second and third paragraphs apply mutatis mutandis and, within the case of contradictory terms and conditions, the buyer may always believe the applicable provision which is for him most favorable.
5. If one or more provisions in these Terms and Conditions are at any time wholly or partially void or destroyed, the agreement and therefore the se terms remain for the rest and the relevant provision shall get replaced by mutual agreement at once by a provision that extends of the first as far as possible.
6. Situations not governed by these terms and conditions must be evaluated “to the mind” of those terms and conditions.

Uncertainties about the reason or content of 1 or more terms of our terms should be explained to the minds of those terms and conditions.

Article 4 – The offer

1. If a suggestion features a limited period of validity or is subject to conditions, this is often explicitly stated within the offer.
2. The offer is freed from charge. The entrepreneur is entitled to vary and modify the offer.
3. The offer contains an entire and accurate description of the products and / or services offered. the outline is sufficiently detailed to permit an honest assessment of the offer by the buyer . If the entrepreneur uses images, they’re a real and fair view of the products and / or services offered. Apparent mistakes or manifest errors within the offer don’t bind the entrepreneur.
4. All images, specifications data within the offer are indicative and may not produce to damages or dissolution of the agreement.
5. Images on products are a real and fair view of the products offered. The entrepreneur can’t guarantee that the displayed colors exactly match truth colors of the products.
6. Each offer contains such information that it’s clear to the buyer what the rights and obligations are attached to the acceptance of the offer. This concerns in particular:
   1. the price including taxes;
   2. the possible shipping costs;
   3. the manner during which the agreement are going to be established and what actions are required;
   4. whether or not it applies to the proper of withdrawal;
   5. the manner of payment, delivery and execution of the agreement;
   6. the deadline for acceptance of the offer or the term within which the entrepreneur guarantees the price;
   7. the level of the space communication fee if the value of using remote communication technology is calculated on a special basis from the regular interest rate for the means of communication used;
   8. whether the agreement is archived after the creation, and if so, how it’s consulted for the consumer;
   9. the way during which the buyer can check and, if desired, recover the knowledge provided by him under the agreement before conclusion of the agreement;
   10. any other languages during which , additionally to the Dutch, the agreement are often concluded;
   11. the codes of conduct to which the entrepreneur has been subject and therefore;
   12. the manner during which the buyer can consult these codes of conduct by electronic means;
   13. the minimum duration of the remote agreement within the case of long-term transaction.

Article 5 – The agreement

1. The agreement is concluded, subject to the provisions of paragraph 4, at the time of acceptance by the buyer of the offer and compliance with the conditions attached there to.
2. If the buyer has accepted the offer by electronic means, the entrepreneur immediately confirms receipt of acceptance of the offer by electronic means. As long because the acceptance of this acceptance isn’t confirmed by the entrepreneur, the buyer can terminate the agreement.
3. If the agreement is established electronically, the entrepreneur finds appropriate technical and organizational measures to secure the electronic data transfer and ensures a secure web environment. If the buyer pay electronically, the entrepreneur will observe appropriate safety measures.
4. The entrepreneur can – within legal frameworks – inform whether the buyer is in a position to satisfy his payment obligations, also as all the facts and factors that are relevant for the accountability of the remote agreement. If, on the idea of this investigation, the entrepreneur has good grounds for not getting into the agreement, he’s entitled to refuse an order or application or to impose special conditions on the execution.
5. The entrepreneur shall provide the buyer with the merchandise or service to the buyer the subsequent information, in writing or in such how that it are often stored by the buyer in an accessible manner on a durable data carrier:a. the visiting address of the establishment of the entreneur where the buyer is entitled to complaints;
   b. the conditions under which and therefore the manner during which the buyer may use the proper of withdrawal or clear notification of the exclusion of the proper of withdrawal;
   c. the knowledge about guarantees and existing post-purchase service;
   d. the knowledge contained in article 4 paragraph 3 of those terms, unless the entrepreneur has already provided this information to the buyer before the performance of the agreement;
   e. the terms for termination of the agreement if the agreement features a duration of quite one year or indefinite duration.
   In the event of an overdraft transaction, the supply within the previous paragraph applies only to the primary delivery.
   Any agreement is entered into under the suspensive conditions of sufficient availability of the respective products.

Article 6 – Right of withdrawal

1. When purchasing products, the buyer has the chance to dissolve the agreement without giving reasons for 14 days. This term will begin on the day after receipt of the merchandise by the buyer or a consumer appointed by the buyer and notified to the entrepreneur.
2. During the revocation, the buyer will carefully handle the merchandise and therefore the packaging. He will only extract or use the merchandise to the extent that it’s necessary to assess whether it wishes to take care of the merchandise . If he makes use of his right of withdrawal, he will return the merchandise with all delivered accessories and – if reasonably possible – within the original condition and packaging to the trader in accordance with the reasonable and clear instructions provided by the entrepreneur.
3. When the buyer wishes to use his right of withdrawal, he’s obliged to tell the entrepreneur within 14 days of receipt of the merchandise . to tell the buyer through the model form. After the buyer has announced that he wishes to withdraw his right of withdrawal, the customer must return the merchandise within 14 days. the buyer must prove that the great delivered are returned in time, for instance by means of proof of shipment.
4. If, after expiry of the periods mentioned in paragraphs 2 and three , the customer has not disclosed that he wishes to use his right of withdrawal or resignation. the merchandise has not returned to the entrepreneur, the acquisition may be a fact.

Article 7 – Cost just in case of withdrawal

1. If the buyer makes use of his right of withdrawal, at most, the value of return are going to be charged.
2. If the buyer has paid an amount, the entrepreneur will replay this amount as soon as possible, but not later than 14 days after withdrawal. However, the condition that the merchandise has already been returned is subject to consultation by the online store or closing proof of complete return.

Article 8 – Exclusion of right of withdrawal

1. The entrepreneur may exclude the consumer’s right of withdrawal for products as described in paragraps 2 and three . The exclusion of the proper of withdrawal applies as long as the entrepreneur clearly stated this within the offer, a minimum of in time for the conclusion of the agreement.
2. Exclusion of the proper of withdrawal is merely possible for products:a. made by the entrepreneur in accordance with the specifications of the consumer;
   b. which are clearly personal in nature;
   c. which by their nature can’t be returned;
   d. who can spoil or age quickly;
   e. whose price is subject to fluctuations within the financial market on which the entrepreneur has no influence;
   f. for newspapers and magazines;
   g. for audio and video recordings and computer software that the buyer has broken the seal;
   h. for hygienic products whose consumer has broken the seal.

Article 9 – The price

1. During the period of validity of the offer, the prices of the products and / or services offered will not be increased, subject to price changes due to changes in VAT rates.
2. By way of derogation form the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market and where the entrepreneur has no influence, with variable prices. This tendency to fluctuations and the fact that any given prices are target prices are stated in the offer.
3. Price increases within 3 months after the conclusion of the agreement are permitted only if they result from statutory regulations or provisions.
4. Price increases from 3 months after the conclusion of the agreement are only allowed if the entrepreneur has stated this and:a. these are due to statutory regulations or provisions; or
   b. the consumer has the power to cancel the agreement as from the date of the price increase.
5. Prices mentioned in the offer of products or services exclude VAT.
6. All prices are subject to printing and typing errors. No liability is accepted for the consequences of misprints and typesetting errors. In case of errors and mistakes, the entrepreneur is not obliged to deliver the product according to the wrong price.

Article 10 – Conformity and Warranty

1. The entrepreneur ensures that the products and / or services comply with the agreement, the specifications specified, the reasonable requirements of validity and / or usability and the statutory date of the agreement. Provisions and / or government regulations. If agreed, the entrepreneur also ensures that the product is suitable for other than normal use.
2. A warranty provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer may apply to the entrepreneur under the agreement.
3. Any defects or defective products must be reported in writing within 4 weeks after delivery to the entrepreneur. Returns of the products must be done in the original packaging and in a new state.
4. The entrepreneur’s warranty period corresponds to the factory warranty term. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, or for any advice regarding the use or application of the products.
5. The warranty does not apply if:
   1. The consumer has repaired and / or edited the products themselves or has been repaired and / or edited by third parties;
   2. The products delivered to abnormal conditions are exposed or otherwise treated without care or contrary to the instructions of the entrepreneur and / or treated on the package;
   3. The invalidity is wholly or partly the result of regulations that the government has imposed or will impose regarding the nature or quality of the materials used.

Article 11 – Delivery and execution

1. The entrepreneur will take the utmost care when receiving and carrying out orders for products and assessing applications for services.
2. The place of delivery is the address that the consumer has notified to the company.
3. With due regard to what has been mentioned in paragraph 4 of this article, the company will carry out accepted orders at an expeditious speed, but not later than 30 days, unless consumers have agreed with a longer delivery period. If delivery is delayed, or if an order can not be executed, or only partially, the consumer will receive a notification within 30 days of placing the order. In that case, the consumer has the right to dissolve the agreement at no cost. The consumer is not entitled to compensation.
4. All delivery terms are indicative. The stipulated time limits can not be deducted from the consumer. Exceeding a term does not entitle the consumer to damages.
5. In case of dissolution in accordance with paragraph 3 of this article, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no longer than 14 days after dissolution.
6. If delivery of a ordered product proves impossible, the entrepreneur will make an effort to make a replacement article available. Delivery will be reported in a clear and comprehensive manner that a replacement article is delivered. For replacement items the right of withdrawal can not be excluded. The cost of any return shipping is at the expense of the entrepreneur.
7. The risk of damage and / or loss of products rests with the entrepreneur until the time of delivery to the consumer or a pre-designated representative, announded to the entrepreneur, unless explicitly agreed otherwise.

Article 12 – Duration transactions: duration, termination and extension

Termination

1. The consumer may terminate an agreement for an indefinite period which includes the provision of scheduled products or services at any given time, in accordance with agreed notice rules and a notice period of no more than a month.
2. Consumers may terminate a fixed-term agreement which aims at the scheduled delivery of products or services at any time by the end of the specified period, in accordance with an agreed notice of cancellation and a notice period of at highest one month.
3. The consumer may conclude the agreements mentioned in the previous paragraphs:
   a.   Unsubscribe at all times and not be restricted to termination at a particular time or in a certain period;
   b.   At least terminate in the same manner as they have been incurred by him;
   c.   Always terminate with the same notice period as the entrepreneur has undertaken for himself.

Extension

1. A fixed-term agreement which involves the scheduled delivery of products or services may not be tacitly renewed or renewed for a certain period of time.
2. By way of derogation from the previous paragraph, a fixed-term contract which is intended to provide regular delivery of daily newspapers and magazines and magazines shall be tacitly extended for a period of up to three months if the consumer extends this terminate the agreement by the end of the renewal with a notice period of no more than one month.
3. An agreement entered into for a certain period of time and which involves the regular delivery of products or services may only be tacitly extended for an indefinitie period if the consumer can terminate at any time with a notie period of no more than one month and a notice period of no more than three months in the event of the agreement being scheduled, but less than once a month, delivery of daily, news and weekly newspapers and magazines.
4. A contract of limited duration until scheduled delivery of daily, news and weekly newspapers and magazines (trial or acquaintance subscription) is not tacitly continued and ends automatically after the end of the trial or acquaintance period.

Duration

1. If an agreement has a duration of more than one year, after one year, the consumer may terminate the agreement at any time with a notice period of no more than one month unless reasonable and fairness resigns before the end of the agreed duration resisting.

Article 13 – Payment

1. Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days of commencement of the thinking time as referred to in Article 6 paragraph 1. In the event of an agreement to provide a service, this term shall be met after the consumer has received confirmation of the agreement.
2. The consumer is obliged to notify the entrepreneur without dely of any incorrect or stated payment information.
3.  In case of non-payment of the consumer, the entrepreneur has the right to charge te reasonable costs announced to the consumer, subject to legal restrictions.

Article 14 – Chargebacks

At 24-7chiptuningtools, we understand that chargebacks can be frustrating for both customers and merchants. That’s why we have implemented several measures to prevent chargebacks from occurring in the first place. 

Here are some of the ways we prevent chargebacks:

1. Clear Product Descriptions: We provide detailed descriptions of our products, including dimensions, materials, and any other relevant information to help customers make informed purchasing decisions. This helps to reduce the likelihood of customers disputing charges due to receiving a product that does not meet their expectations.
2. Timely Shipping and Delivery: We strive to ship orders as quickly as possible and provide customers with tracking information so they can keep track of their shipment. This helps to prevent chargebacks related to shipping or delivery issues. Our shipments are registered and insured.
3. Secure Payment Processing: We use a secure payment gateway that is compliant with industry standards to protect our customers’ payment information. This helps to prevent fraudulent transactions and chargebacks related to unauthorized use of a customer’s credit card.
4. Responsive Customer Service: Our customer service team is available to assist customers with any issues or concerns they may have. By promptly addressing customer inquiries and resolving issues, we can prevent chargebacks resulting from dissatisfaction with the purchasing experience.
5. Clear Return and Refund Policy: We have a clear and easy-to-understand return and refund policy, which is prominently displayed on our website. This helps to reduce the likelihood of chargebacks related to customers not being satisfied with their purchase.
6. Our products are customer-specific products: this means that our customers are connected to us and will always have a short line with our customer.
7. By implementing these measures, we strive to provide our customers with a seamless and secure purchasing experience, while also minimizing the risk of chargebacks. If you have any questions or concerns about our chargeback prevention measures, please do not hesitate to contact our customer service team.

Article 15 – Complaints mechanism

1. The entrepreneur has a sufficiently disclosed complaint procedure and deals with the complaint in accordance with this complaint procedure.
2. Complaints about the performance of the agreement must be submitted to the entrepreneur within 7 days after the consumer has identified the defects.
3. Complaints submitted to the entrepreneur shall be answered within 14 days fromm the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will reply within 14 days with a notice of receipt and an indication when the consumer can expect a more comprehensive response.
4. If the complaint can not be resolved by mutual agreement, a dispute arises that is susceptible to the dispute settlement.
5. In case of complaints, a consumer must first turn to the entrepreneur. For complaints that can not be resolved in mutual consultation, the consumer should turn to Stichting WebwinkelKeur (www.webwinkelkeur.nl), which will mediate free of charge. Should a solution not be found, the consumer has the opportunity to have his complaint dealt with by the independent disputes committee appointed by Stichting WebwinkelKeur, the decision of this is binding and both entrepreneur and consumer agree with this binding decision. The submission of a dispute to this disputes committee involves costs that the consumer must pay to the relevant committee. It is also possible to register complaints via the European ODR platform (http://ec.europa.eu/odr).
6. A complaint does not suspend the obligations of the entrepreneur unless the entrepreneur indicates otherwise in writing.
7. If a complaint is found by the entrepreneur, the entrepreneur will replace or repair the delivered goods at its option.

Article 16 – Disputes

1. Under agreements between the entrepreneur and the consumer to which these terms and conditions relate, only Dutch law applies. Even if the consumer is living abroad
2. The Vienna Sale Convention does not apply.

Article 17 – Additional or derogatory provisions

Additional or different provisions from these Terms and Conditions may not be the detriment of the consumer and must be written in writing or in such a way that they can be stored by the consumer in an accessible manner on a sustainable data carrier.